Returns & Refunds Policy

You are entitled to cancel your order within 7 days without giving any reason for doing so.

The deadline for canceling an order is 7 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

📧 You can inform us by e-mail at support@techmafia.net

📞 For assistance, you may also contact us at +1 341-221-5751 (Call or WhatsApp)

Refund Processing

We will reimburse you no later than 7 days from the day we receive the returned goods.
The refund will be issued to the same payment method used for the original order, and no additional fees will be applied.

Conditions for Returns

To be eligible for a return, please ensure:

• The product was purchased within the last 7 days

• The product received is damaged or not working
  

Non-Returnable Items:

• Goods made to your specifications or clearly personalized

• Goods that by nature cannot be returned (e.g. perishable, expired)

• Items unsealed after delivery due to hygiene or health reasons

• Goods that are, after delivery, inseparably mixed with other items
  

We reserve the right to refuse returns that do not meet the above conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods.

Please return items to:
📧 support@techmafia.net

We strongly recommend using an insured and trackable shipping service.
We cannot process refunds without actual receipt or proof of return delivery.

Gifts

• If the goods were marked as a gift at purchase and shipped directly to you, you'll receive a gift credit for the value of the return.

• Once we receive the returned product, a gift certificate will be sent to you.

• If the goods were not marked as a gift, or were sent to the gift giver first, the refund will go to the original purchaser.
  

Contact Us

If you have any questions about our Returns and Refunds Policy, contact us:

📧 support@techmafia.net
📞 +1 341-221-5751 (Call or WhatsApp)